Workshop Facilitation Case Study

- An MNC Furniture Manufacturer

Situation:

Company C would like to include in its upcoming HR Dept. conference in Shanghai a half-day session on issues related to East-West cultural differences and action implications of such differences for the company. Some of the specific objectives include: a sharing of experiences about the distribution in China, Asia and globally; a discussion and insights into "Why and how it is and is not like the West"; an informal environment conducive to discussion and sharing of experiences from the international and diverse backgrounds of the participants.

Solution:

MGP organized and facilitated a half-day workshop with three experienced facilitators, led by Dr. Hora Tjitra who had years of cross-cultural research and business experience with many multi-national companies in different countries. In the half-day workshop, the three facilitators did an overview of cross-cultural differences, a discussion of cultural management and leadership challenges in China and Asia Pacific, the implications for the leaders of Company C in and outside China, and finally a case study with particular emphasis on distribution and cultural issues.